Reservation and Cancellation Policy
Here at Goulburn Valley Fly Fishing, we value every guest’s unique experiences and needs. We understand that things can sometimes change unexpectedly, and we have carefully designed our reservation and cancellation policy to consider this. Please read the policy thoroughly before finalising your booking. Special cancellation policies apply to our specialty trips to New Zealand and the USA, which are outlined below.
We strongly recommend considering appropriate travel insurance for our trips to New Zealand, the USA (Montana-Idaho), and Argentina (Patagonia) for your peace of mind and for a quick resolution shouldn you have to cancel.
Local Guiding and Drift Boat Bookings
- Secure your booking with Visa/Master Card or EFT payment.
- $100 deposit required at the time of booking, with balance due at the beginning of the trip.
- Pay your balance in cash on the day of the trip to avail $50 discount per day.
Cancellation Policy In case of a cancellation:
- We’ll advertise your slot on our platforms in order to find a replacement.
- If a replacement is found, we can reschedule your booking or refund your deposit/payment in full.
- If no replacement is found, the balance of the trip price will be charged to your card on the day of the trip.
- No-shows or parties with less guests than booked, will be charged the full amount.
Fly Fishing Workshops
Due to heavily discounted rates, full payment is required at the time of booking.
Cancellation Policy In case of a cancellation:
- We’ll attempt to rebook your slot, provided other spots on the trip are filled.
- If we are able to rebook, your booking can be rescheduled without penalty.
- If the spot is not rebooked, your payment will be forfeited. No refunds will be issued.
Booking:
To secure your spot, we require a 50% deposit within three days of reservation. The remaining balance is due by November 1st. If booking after this date, payment in full is required.
Cancellation Policy:
- Cancellations must be submitted in writing and confirmed via phone to ensure receipt.
- We will make every effort to rebook your spot. If successful, we will refund your payment. However, rebooking can only occur once all other spots on the trip are sold.
Special Discounts:
Pay in full at the time of booking to access special pricing, saving you $500 per person.
We strongly recommend purchasing travel insurance at the time of booking. This protects you against unforeseen cancellations and allows for a smoother resolution should you need to cancel.
For further information or to discuss your booking, please get in touch. We’re here to help you plan the fishing trip of a lifetime!
New Zealand Trips
We strongly recommend purchasing travel insurance at the time of booking. This protects you against unforeseen cancellations and allows for a smoother resolution should you need to cancel.
- 50% deposit required at the time of booking.
- Balance payment due by November 1st.
- Cancellations must be confirmed in writing with a follow up phone call.
Cancellation Policy In case of a cancellation:
- We’ll attempt to rebook your slot up until the day your trip begins.
- If we are able to rebook, your trip can be deferred for up to 24 months.
- If we are unable to rebook, no refund will be given.
Montana/Idaho Trips
We strongly recommend purchasing travel insurance at the time of booking. This protects you against unforeseen cancellations and allows for a smoother resolution should you need to cancel.
- 50% deposit required at the time of booking.
- Balance payment due by April 1st.
- Cancellations must be confirmed in writing with a follow up phone call.
Cancellation Policy In case of a cancellation:
- We’ll attempt to rebook your slot up until the day your trip begins.
- If we are able to rebook, your trip can be deferred for up to 24 months.
- If we are unable to rebook, no refund will be given.
Cancellations are sometimes unavoidable, but please be aware we make no exceptions to our cancellation policy. However, we will do our best to find a replacement so we can reschedule the trip. We urge everyone booking an international trip to get appropriate travel insurance.
To book or for more info, call us on 03 5773 2513.
The Goulburn Valley Fly Fishing Team looks forward to providing you with an unforgettable experience!
**Note: We operate outdoors and do not offer rain checks or cancellations for poor weather. Weather in Melbourne may differ from that in Alexandra. If you have concerns, please reach out to us.
