Reservation and Cancellation Policy


Booking Terms & Cancellation Policy

At Goulburn Valley Fly Fishing, we take great pride in offering high-quality, small-group experiences both locally and internationally. Because many of our trips involve long lead times, advance payments to overseas suppliers, and limited availability, we ask that all guests take a moment to carefully read the policies below before confirming a booking.

Local Guiding and Drift Boat Bookings


A $100 deposit is required at the time of booking. The balance is due 14 days (2 weeks) before your scheduled trip. If you make a booking within 14 days of your fishing date, full payment is required upfront.

Cancellation Policy:

  • More than 14 days out: Your deposit is non-refundable, but it can be transferred to another available date if we can rebook your original spot.

  • Within 14 days of your trip: The full trip fee is non-refundable. However, if we are able to rebook your spot, your payment will be fully transferable to another date.

  • No-shows or day-of cancellations: The full trip fee is charged and not transferable.

Other Notes:

  • Trips proceed in all weather except unsafe conditions (lightning, extreme flows). Rain or wind in the forecast is not grounds for cancellation.

  • If fewer guests attend than booked, you are still responsible for the full reserved amount.

  • By booking, you agree to these terms.

Fly Fishing Workshops

  • Due to their heavily discounted nature, workshops require full payment at the time of booking.

  • Why? Workshops are priced far below our standard guiding rates (a private day costs $790+). Even if only one or two people attend, we honour the booking and often run at a loss — so upfront payment ensures your spot and allows us to commit regardless of numbers.

  • This is part of our commitment: workshops will always run as scheduled, even if you end up with a private instructor for the weekend.

Cancellation Policy

  • If you cancel:

    – We will attempt to rebook your slot. If successful, your booking may be transferred to another date.

    – If your place is not rebooked, your payment is forfeited.


International Trips – New Zealand & Montana

These trips are limited to small groups and require substantial prepayments to secure guides, lodges, and vehicles. Most of these expenses are non-refundable to us once confirmed. We strongly advise purchasing travel insurance at the time of booking to protect your investment.


Booking Terms

  • Deposit: 50% due within 3 days of confirming your place.

  • Balance:

    • Montana/USA: due by April 1.

    • New Zealand: due by November 1.

    • Full payment is required if booking after these dates.

Cancellation Policy

  • All cancellations must be made in writing and followed up with a phone call to confirm receipt.

  • We will attempt to rebook your spot once all other places on the trip are filled.

    • If rebooked, we’ll defer your trip credit for up to 24 months.

    • If not rebooked, no refund or credit will be given.

  • Please understand: these trips are prepaid to local guides, accommodation providers, and vehicle hire companies in the USA or NZ. In many cases, these outlays are non-refundable to us.

Additional Notes

  • Weather: Trips go ahead in all safe conditions. Weather in Melbourne is not reflective of conditions in Alexandra or overseas locations. We do not cancel due to rain or cool temperatures unless rivers are unfishable.

  • Travel Insurance: Strongly recommended for all international trips and high-value bookings. It can protect you against illness, injury, travel disruption, or other unforeseen circumstances.

  • Trip Modifications: We reserve the right to make changes to itineraries due to river conditions, weather, or operational needs.


Questions or Concerns?

Call us on 03 5773 2513 or text 0418 995 611. We’re always happy to talk through your trip and help you make an informed booking.

Need help? Our team is just a message away